Negotiation begins with a real conversation built on a foundation of trust and empathy. Discovering strategies to build trust and empathy is the first step to successful negotiation. Part of negotiation is the balance of listening to the other party’s issues while staying focused on your own goals only.
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[Voss, Chris, Raz, Tahl] on . *FREE* shipping on qualifying offers. Never Split the Difference: Negotiating As If Your Life Depended On
Never Split the Difference: Negotiating As If Your Life Depended On It